{"id":881,"date":"2024-06-04T06:45:43","date_gmt":"2024-06-04T06:45:43","guid":{"rendered":"https:\/\/forestry.kedah.gov.my\/?page_id=881"},"modified":"2026-02-05T03:13:16","modified_gmt":"2026-02-05T03:13:16","slug":"piagam-pelanggan","status":"publish","type":"page","link":"https:\/\/forestry.kedah.gov.my\/?page_id=881","title":{"rendered":"PIAGAM PELANGGAN"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"881\" class=\"elementor elementor-881\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7f8fe738 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"7f8fe738\" data-element_type=\"section\" id=\"xs_cta_style_18\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3bb3f4d3\" data-id=\"3bb3f4d3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-1f9f4ac7 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"1f9f4ac7\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-22a7f106\" data-id=\"22a7f106\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4a12ac97 elementor-widget elementor-widget-elementskit-heading\" data-id=\"4a12ac97\" data-element_type=\"widget\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper center   ekit_heading_tablet-   ekit_heading_mobile-\"><h2 class=\"ekit-heading--title elementskit-section-title \">Piagam <span><span>Pelanggan<\/span><\/span><\/h2><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-584b5e36 elementor-widget elementor-widget-text-editor\" data-id=\"584b5e36\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Semua permohonan untuk mengeluarkan hasil-hasil hutan atau menjalankan kilang berasaskan kayu akan diproses mengikut prosedur yang telah ditetapkan.<\/li><\/ul><ul><li>Lesen-lesen untuk mengeluarkan hasil hutan akan dikeluarkan dalam tempoh tidak melebihi enam (6) bulan dari tarikh kelulusan diberi, setelah semua syarat kelulusan dipatuhi.<\/li><\/ul><ul><li>Lesen untuk menjalankan kilang berasaskan kayu akan dikeluarkan dalam tempoh masa tidak melebihi satu (1) bulan dari tarikh siap kilang dibina setelah memenuhi semua syarat kelulusan.<\/li><\/ul><ul><li>Keputusan mengenai permohonan melanjutkan tempoh lesen mengeluarkan hasil hutan atau lesen menjalankan kilang berasaskan kayu akan diberi dalam tempoh tidak melebihi satu (1) bulan dari tarikh permohonan diterima.<\/li><\/ul><ul><li>Menghargai maklumat serta maklum balas yang diterima dari orang awam. Semua aduan kesalahan hutan akan diambil tindakan dalam masa tidak melebihi tiga (3) hari.<\/li><\/ul><ul><li>Memberi perkhidmatan yang sebaik mungkin serta layanan yang mesra setiap kali.<br \/><br \/><br \/><a href=\"https:\/\/forestry.kedah.gov.my\/wp-content\/uploads\/2026\/02\/PIAGAM-PELANGGAN.pdf\" class=\"pdfemb-viewer\" style=\"\" data-width=\"max\" data-height=\"max\" data-toolbar=\"bottom\" data-toolbar-fixed=\"off\">PIAGAM PELANGGAN<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-21481722 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"21481722\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Piagam Pelanggan Semua permohonan untuk mengeluarkan hasil-hasil hutan atau menjalankan kilang berasaskan kayu akan diproses mengikut prosedur yang telah ditetapkan. Lesen-lesen untuk mengeluarkan hasil hutan akan dikeluarkan dalam tempoh tidak melebihi enam (6) bulan dari tarikh kelulusan diberi, setelah semua syarat kelulusan dipatuhi. Lesen untuk menjalankan kilang berasaskan kayu akan dikeluarkan dalam tempoh masa tidak melebihi satu (1) bulan dari tarikh siap kilang dibina setelah memenuhi semua syarat kelulusan. Keputusan mengenai permohonan melanjutkan tempoh lesen mengeluarkan hasil hutan atau lesen menjalankan kilang berasaskan kayu akan diberi dalam tempoh tidak melebihi satu (1) bulan dari tarikh permohonan diterima. Menghargai maklumat serta maklum balas yang diterima dari orang awam. Semua aduan kesalahan hutan akan diambil tindakan dalam masa tidak melebihi tiga (3) hari. Memberi perkhidmatan yang sebaik mungkin serta layanan yang mesra setiap kali.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"0","ocean_second_sidebar":"0","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"0","ocean_custom_header_template":"0","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"0","ocean_menu_typo_font_family":"0","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"0","footnotes":""},"class_list":["post-881","page","type-page","status-publish","hentry","entry"],"_links":{"self":[{"href":"https:\/\/forestry.kedah.gov.my\/index.php?rest_route=\/wp\/v2\/pages\/881","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/forestry.kedah.gov.my\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/forestry.kedah.gov.my\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/forestry.kedah.gov.my\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/forestry.kedah.gov.my\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=881"}],"version-history":[{"count":8,"href":"https:\/\/forestry.kedah.gov.my\/index.php?rest_route=\/wp\/v2\/pages\/881\/revisions"}],"predecessor-version":[{"id":2369,"href":"https:\/\/forestry.kedah.gov.my\/index.php?rest_route=\/wp\/v2\/pages\/881\/revisions\/2369"}],"wp:attachment":[{"href":"https:\/\/forestry.kedah.gov.my\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=881"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}